It rings at 7:48pm.
You're on a roof with a torch in your teeth. Fourth call today you couldn't take.
It answers in two rings, works out what the job is, and puts it straight into your calendar.
A call comes in and the agent books it for Tuesday between 9 and 11.
Nobody leaves a second voicemail. They call the next number on the list and book with them instead.
One call, start to finish. Nothing cut out of the middle.
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You're on a roof with a torch in your teeth. Fourth call today you couldn't take.
No hold music, no phone tree. It says your company name the way you say it.
Water heater, dead since morning, twenty minutes from your yard. It asks what you'd have asked.
Tuesday, nine to eleven, window agreed. You find out by text on the drive home.
Four weeks from the assessment to live on every call.
The call that decides whether the rest of this list happens.
We review your calls and note down your style, your quotes, and your answers.
We tune the agent on your business, then test it with you.
We start taking calls, while fine-tuning the agent and reviewing every one.
We log every call and monitor the agent in production.
If a voice agent is wrong for how you run jobs, the assessment will say so.
I do the setup myself, so I only take a few of these at a time.
Slots below are live. Pick one and it lands in both calendars with a text reminder the day before.
Calendar not loading? Email hi@viaviz.net or call +1 647 854 8766.
Service businesses that live on inbound calls. HVAC, plumbing, electrical, roofing, drain, garage door. The pattern holds anywhere a missed call is a lost job.
It takes its first real call in week three. We spend week one listening to your calls and week two writing and testing what it says. Then it goes live, and we fine-tune it on real calls as it widens.
The assessment is free. After that you get a setup fee and a monthly in writing, based on your call volume and how much you want it to handle.
It says a person will call back, takes the details, and texts them to you. It doesn't guess. If it books a slot you can't make, move it in your own calendar and the customer gets told.
It answers with your company name and says it's the assistant if anyone asks. It doesn't pretend to be you. Most callers want a time and a rough price, and they get both in under two minutes.
No pitch deck. You keep the report either way.
Book your free assessment